Terms of use

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the company's online store, located at www.viviannehaircare.com. Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your express and unreserved consent and agreement to them.

General terms
www.viviannehaircare.com reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and business ethics. It is clarified that the change of terms does not affect orders that you have already placed.

Information & Products Provided
www.viviannehaircare.com is committed to the completeness and validity of the information listed on its website, in terms of the existence of the essential characteristics described as the case may be for each product it has, subject to any technical or typographical errors that have escapes attention or have arisen unintentionally or due to any downtime of the website due to force majeure.

Product returns and right of withdrawal
Any customer who purchases a product from our online store reserves the right within fourteen (14) calendar days to return the product or products purchased for any reason, even if unnecessary, and to request a replacement with another product or a refund. Withdrawal is the right according to which the consumer has 14 calendar days to return the product he bought, for any reason, even unnecessarily, and request a replacement or a refund. This period is valid in all the member states of the European Union, while in the event that the consumer has not previously been informed of this right, then this period is extended to 12 months. Refunds are made within 14 days of receipt of the cancellation request. However, he may delay refunding if he does not receive the products or receipt for their return. The above right only exists if the product or products are in their original condition, without having been put into operation or used or if the packaging or the product itself has been damaged.
Refunds must include shipping costs paid by the consumer for the purchase.
In the event that we find that none of the above applies, we reserve the right to refuse the customer a replacement or refund.
The cost of returning the product or products to our headquarters is borne solely by the customer/buyer.
Before any return it is recommended to consult with www.viviannehaircare.com, either by email: info@bbrands.com or from the contact page.

During your visit to the pages of www.viviannehaircare.com and in order to order products, but also to ensure the possibility of communicating with you to inform you about our new products, it is possible that you will be asked to declare information concerning you (name , phone, city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the www.viviennehaircare.com website, are intended solely for the purpose of ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 regarding the protection against processing of personal data, as it applies from time to time.
Our online store operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure for as long as you are registered with a service of www.viviennehaircare.com.
The personal data you declare in the online store www.viviennehaircare.com is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.

Intellectual property rights
All the content of the websites posted on www.viviannehaircare.com, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of www.viviennehaircare.com and are protected according to the relevant provisions of Greek law, European law and international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of www.viviennehaircare.com or any other legal owner of the above copyrights.
The names, images, logos and distinctive features representing www.viviannehaircare.com and/or third parties contracted with them as well as their products or services are the exclusive trademarks and distinctive features of www.viviennehaircare.com and/or above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure on the www.viviennehaircare.com websites should in no way be taken as a transfer or assignment of a license or right to use them.

Personal User Information
The user explicitly and unconditionally declares that he gives his consent to the use of his personal information (home address, e-mail address, telephone, etc.) that he himself communicates to the administrator of the e-shop during his visit/browsing to present website (e-shop) and the eventual purchase of products, in order to execute an order, to be informed about relevant promotions of e-shop products, advertising campaigns, new products, discount prices, etc.

User Obligations
Users of the www.viviannehaircare.com website agree not to use them to send, post, email or otherwise transmit any content that is illegal, harmful, threatening, offensive, disruptive, libelous, defamatory, vulgar, obscene , libelous, is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to the law or contractual or management relations (such as inside information , proprietary and confidential information acquired or disclosed as part of business relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, contains software viruses or any other codes, files or programs , which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store users' personal data.